Fleck Metal Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. Fleck Metal Solutions is the “data controller” of all personal information that is collected and processed.
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Personal Data We May Collect
Personal data refers to any information that can be used to identify you as an individual. We may collect this data when you enquire about our products or services, attend a trade show, visit our website, interact through digital channels, participate in surveys or competitions, apply for a career, or communicate with us via phone, email, or post.

The information you provide to us may include, but is not limited to, the following categories:

• Contact Information: Name, address, email address, phone number, details of your enquiry, financial and payment information.
• Transaction Data: Information about your purchases, orders, or past quotations.
• Legal and Regulatory Information: Personal details required to comply with legal and regulatory obligations, such as demographic data.
• Employment Data: Information related to your job application or employment with us, such as job title and role.
• Website Usage Data: Information about how you interact with our website, including data collected through cookies. This helps us enhance the user experience and provide more personalised content. You can manage your cookie preferences through your browser settings.
• Publicly Available Information: Information that is publicly accessible, such as data from social media platforms.

While you are not obligated to provide your personal information, please be aware that failing to do so may prevent us from fulfilling the services or requests you have made. By consenting to the collection of your personal data, you allow us to provide you with information about the products and services we offer, as well as those available to others.

Please note, the above lists are not exhaustive.

How We Use Your Information

We require this information for our legitimate business interests, to understand our customer needs, and to provide customers with our products and services, and in particular for the following reasons:

• Internal/business/financial record keeping and administration.
• We may use the information to improve our products and services.
• From time-to-time we may also use your information to contact you for market research purposes, for example to complete a Customer Satisfaction Survey. We may contact you by email, phone, or by post. We may use the information you provide to make changes to our business processes or website.

We may collect and process Personal Data that we receive directly from you, such as when you complete our contact form on our website or communicate with us directly by email, as well as Personal Data that we receive from other sources, such as our business partners and suppliers in technical, payment, and delivery services.

Personal Data is made available to Fleck Metal Solutions employees on the “need to know” principle on the basis of their role within the company. This is reviewed regularly to ensure compliance, data protection and security of information.

Personal Data is stored or retained for as long as is necessary for our business purposes, in line with our legitimate business interests, and will be securely erased and/or destroyed when the legitimate business interest is no longer applicable.

All personal data is held securely (password protected) on the Fleck Metal Solutions server and any hard/paper copies are held securely on the premises.  

Sharing Your Information

Fleck Metal Solutions will treat personal data confidentially and will not disclose or share it with other parties, unless we advise you of the necessary nature of this. Information will only be used to conduct all normal business operations.  

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of users.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding the data we collect about you, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we update or correct inaccurate information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

Note for your protection when exercising these rights, we may require you to provide further information to help us confirm your identity. This request is to help us ensure personal information is not disclosed to any person who has no right to receive it. You may exercise your rights by contacting us at info@fleck.com using the subject line “Personal Information Request”.

Third-Party Links

Our Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by:

Sending an e-mail to info@fleck.co.uk

Sending a letter to Fleck Metal Solutions:

Fleck Metal Solutions,
25 Scottstown Road,
Ballymena,
Co. Antrim,
BT42 4RA

Or Calling us on 028 2589 1642

By submitting this form you agree to subscribe and consent to your data being stored in line with our Privacy Policy